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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,986 reviews
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Evgeniy T.'s profile image
Evgeniy T. 
4 years ago

Great service 

WILLIAM V.'s profile image
WILLIAM V. 
4 years ago

The process was really easy because of the nature of my loan. A streamlined refi. But it took a long time for underwriting to get things finalized. Other than that everything was great 

LUCUS A.'s profile image
LUCUS A. 
4 years ago

They were very clear and precise and I couldn’t of asked for a easier refinance process. 

MAURICE R.'s profile image
MAURICE R. 
4 years ago

Communication....clear communication was lacking and still is. 

Faye P.'s profile image
Faye P. 
4 years ago

Everything was fabulous with PennyMac and the Mac Team as a whole. One complication at the end but they were quick to fix it. In todays world perhaps the hiccup happened due to someone's illness - but it was quickly fixed. Thanks for everything. 

CHARLES Hobby I.'s profile image
CHARLES Hobby I. 
4 years ago

Quick and easy. It was great a experience. 

JASON W.'s profile image
JASON W. 
4 years ago

First, to be clear the individuals were good to work with but they are only as good as the system. We had all our docs into Pmac within the first week but it still took 3-4 months to finish a refi that Pmac had our original note. I realize some of this is the mess Covid made so please take that into consideration. 

Troy Y.'s profile image
Troy Y. 
4 years ago

Very easy process. Thank you to all that handled the refinance. 

JEFFREY S.'s profile image
JEFFREY S. 
4 years ago

Great experience throughout the whole process! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,986 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.