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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Good experience. I would highly recommend Penny Mac.
Elizabeth was always available, friendly and helpful.
Sarah was very nice to work with and answered any questions quickly.
There were two people that we worked with at PennyMac for this refinance process. The first was a loan officer, Neal Renzi and the second the home loan specialist, Sarah Guevara. The "Great" experience we had pertains to our interactions with Sarah. She was excellent at communicating, got back to us promptly and answered all of our questions well. However, Neal was condescending and we had to insist numerous times for him to run a couple of different scenarios for us to get the best option.
Great service
Amazing!
Closing on time would be a start. Communication not through automated emails. Less excessive requests for documents that seem redundant when tax docs have been submitted and we've been a client in good standing with pennymac for years.
Very accurate, friendly and fast. Excellent experience.
Macy Brown is a very intelligent and knowledgeable Loan Specialist for PennyMac. From my first communication with her, she was very courteous and professional and very clear on what the refi process was going to be. She called me on several occasions to keep me abreast of the status of the process and was on the mark on the closing date. She is a fantastic representative for PennyMac!!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,630 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.