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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Amazing!
Closing on time would be a start. Communication not through automated emails. Less excessive requests for documents that seem redundant when tax docs have been submitted and we've been a client in good standing with pennymac for years.
It took months for me to close. Those additional months cost me money.
Very accurate, friendly and fast. Excellent experience.
Macy Brown is a very intelligent and knowledgeable Loan Specialist for PennyMac. From my first communication with her, she was very courteous and professional and very clear on what the refi process was going to be. She called me on several occasions to keep me abreast of the status of the process and was on the mark on the closing date. She is a fantastic representative for PennyMac!!
It was simple and easy. No fuss.
Caesar was very informative when a question was asked concerning my loan, he also made sure that a minor issue that occurred about my taxes was taken care of in a timely manner. Thank you Ceasar for going the extra mile to assist me.
Very easy process
Very professional and courteous
PENNYMAC has a 4.5 star rating with 48,630 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.