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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,630 reviews
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ISABEL R.'s profile image
ISABEL R. 
on Birdeye

3 years ago

Amazing! 

JEFFREY W.'s profile image
JEFFREY W. 
on Birdeye

3 years ago

Closing on time would be a start. Communication not through automated emails. Less excessive requests for documents that seem redundant when tax docs have been submitted and we've been a client in good standing with pennymac for years. 

Danitrov O.'s profile image
Danitrov O. 
on Birdeye

3 years ago

It took months for me to close. Those additional months cost me money. 

Brian Newcomer S.'s profile image
Brian Newcomer S. 
on Birdeye

3 years ago

Very accurate, friendly and fast. Excellent experience. 

Rose T.'s profile image
Rose T. 
on Birdeye

3 years ago

Macy Brown is a very intelligent and knowledgeable Loan Specialist for PennyMac. From my first communication with her, she was very courteous and professional and very clear on what the refi process was going to be. She called me on several occasions to keep me abreast of the status of the process and was on the mark on the closing date. She is a fantastic representative for PennyMac!! 

Rodney S.'s profile image
Rodney S. 
on Birdeye

3 years ago

It was simple and easy. No fuss. 

DEWAYNE B.'s profile image
DEWAYNE B. 
on Birdeye

3 years ago

Caesar was very informative when a question was asked concerning my loan, he also made sure that a minor issue that occurred about my taxes was taken care of in a timely manner. Thank you Ceasar for going the extra mile to assist me. 

NORRIS W.'s profile image
NORRIS W. 
on Birdeye

3 years ago

Very easy process 

Gilbert B.'s profile image
Gilbert B. 
on Birdeye

3 years ago

Very professional and courteous 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.