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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,630 reviews
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CARMELLA G.'s profile image
CARMELLA G. 
on Birdeye

3 years ago

I selected the highest rating for the first two questions, but my selection was not reflected on the screen. I hope those come through the survey results as the highest ratings. Nancy was always very kind, knowledgeable, and helpful. She went the extra mile to make sure my questions were answered thoroughly, and she was very pleasant to work with. I appreciate Nancy's help as well as that of Leslie from Amrock and others on the m.a.c. Team who communicated with me during this process. 

KYMBERLEE P.'s profile image
KYMBERLEE P. 
on Birdeye

3 years ago

I was very nervous about refinancing our mtg, I was worried that info was not going to get transferred and didn't understand how the closing was going to take place. Nancy was very patient with me and in detail explained the process of the transfer of info and what to expect at closing in addition to the few steps I needed to take care of for the closing. Our conversations were never rushed and she made sure I understand before we would hang up. Nancy is a great asset to the Penny Mac Team. 

JOSE K.'s profile image
JOSE K. 
on Birdeye

3 years ago

I’ll gratefully recommend PennyMac as a lender for my family and I received the help I needed when I really needed, their team worked very hard for us to get the contract on time to enjoy the house my family desired 

MICHELLE H.'s profile image
MICHELLE H. 
on Birdeye

3 years ago

If you are looking to refinance PennyMac is the company you want to work with. They will keep you informed during the entire process. 

NOWELL B.'s profile image
NOWELL B. 
on Birdeye

3 years ago

Everything went smooth, easy process and prompt follow thorough on closing! Very satisfied!  

MARIO R.'s profile image
MARIO R. 
on Birdeye

3 years ago

I was a bit confusing, i first but then at the end i understood the porcess. 

Charles S.'s profile image
Charles S. 
on Birdeye

3 years ago

Professionalism was excellent. 

XOCHIQUETZAL M.'s profile image
XOCHIQUETZAL M. 
on Birdeye

3 years ago

Nathan made the process easy and stress free 

David S.'s profile image
David S. 
on Birdeye

3 years ago

I was given the best rate from the beginning and was assured Pennymac would best any other offer. I received several offers but none were close. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.