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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I would say better customer care, it wasn’t until a manager responded to an email that my loan started to move again after no response from my agent for almost two weeks.
what I negotiated with the first PennyMac mortgage broker and what I got on closing it's TWO DIFFERENT THINGS
Quick time around and streamlined closings... they worked around my schedule when it came closing time. I closed with an organized and efficient agent-
Responses were a little slow. Multiple requests to get documents were needed. The pandemic probably did not help at all. The time line was way longer than expected at the beginning of the process.
Quick and to the point.
How long it took from start to finish. Your contact team were friendly and responsive.
The process was easy and Penny Mac did a great job on the rates and closing costs. Thanks
Staff was helpful in the loan process and provided informative updates.
N/A
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,253 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.