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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
It took way too long and I was given inaccurate timeframes along the way. A Very unpleasant Experience.
Everything with the loan was going well until the signing. There was confusion and not clear expectations for signing. We had to reschedule signing, and the documents were not ready for the notary until the day of signing. If the notary did not stay on top of trying to get the documents, we would have had to reschedule again.
The loan process was amazing. Exceeded expectations!
The entire process, from Royal Cameron in the beginning to Bridget Mangassarian at the end, was seamless. They communicated well and they communicated often. Well done!!!!
Rashawna, was a pleasure working with. She made the entire loan process smooth and a easy transition for me.
The communication process was very poor. When you call to speak with someone about a question you may have your either put on hold forever or you have to leave a message which is responded to 2 or 3 days later. I am so glad the refinance process is finally over.
Thank you!
Jenny was very helpful.
K
PENNYMAC has a 4.5 star rating with 48,630 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.