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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,982 reviews
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Opal P.'s profile image
Opal P. 
4 years ago

The refinance process was extremely easy and quick. The whole process from application to closing took about 3 weeks. 

Jerrick T.'s profile image
Jerrick T. 
4 years ago

I had a great experience because of the experienced agents that helped guide me through this integral process. I really appreciated their indispensable knowledge and unparalleled compassion for me and my family. I adamantly recommend Pennymac to anyone looking to buy a new home or refinancing their home.... Good luck to you. 

James Watkins J.'s profile image
James Watkins J. 
4 years ago

Great communication! Accurate estimates. Timeframe was great. We had a fantastic rep and she did everything she said she would. 

Steven S.'s profile image
Steven S. 
4 years ago

My loan specialist and my loan officer were both very patient and helpful through the whole process 

Brian L.'s profile image
Brian L. 
4 years ago

Very little was required of me. Just fill out a few forms then sign sign sign. If I could go back to every house I've purchased I would chose PennyMac. Aces! 

CASMER RATKOWIAK I.'s profile image
CASMER RATKOWIAK I. 
4 years ago

Thanks for a speedy refinance. 

David J.'s profile image
David J. 
4 years ago

Jesse Ramon is THE Superstar of our PennyMac refinancing experience. The agent who started with us was not very helpful, sadly, and had to be replaced by Jesse. Thank you, Jesse, for a GREAT experience! 

Ivy G.'s profile image
Ivy G. 
4 years ago

Everything was great! 

GREGORY G.'s profile image
GREGORY G. 
4 years ago

Process took from May to September. Could not get a response without multiple emails and phone calls. Loan officer argued with me over the phone. Loan officers boss tried making excuses for him then would not answer my phone calls when I had questions. Only stayed with Penny Mac because they were my existing loan company and I did not want to spend thousands in closing at another mortgage company. Overall terrible experience. I do not recommend.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,982 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.