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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,630 reviews
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RUDY M.'s profile image
RUDY M. 
on Birdeye

3 years ago

It took way too long and I was given inaccurate timeframes along the way. A Very unpleasant Experience. 

David H.'s profile image
David H. 
on Birdeye

3 years ago

Everything with the loan was going well until the signing. There was confusion and not clear expectations for signing. We had to reschedule signing, and the documents were not ready for the notary until the day of signing. If the notary did not stay on top of trying to get the documents, we would have had to reschedule again. 

Michael M.'s profile image
Michael M. 
on Birdeye

3 years ago

The loan process was amazing. Exceeded expectations! 

Xavier S.'s profile image
Xavier S. 
on Birdeye

3 years ago

Great experience, almost called another company to do my re-finance at a lower rate, I am so happy that I call PennyMac before making my decision. 

Lawrence D.'s profile image
Lawrence D. 
on Birdeye

3 years ago

The entire process, from Royal Cameron in the beginning to Bridget Mangassarian at the end, was seamless. They communicated well and they communicated often. Well done!!!! 

Peter H.'s profile image
Peter H. 
on Birdeye

3 years ago

Excellent service and communication! 

James F.'s profile image
James F. 
on Birdeye

3 years ago

Pleasant experience.. 

Alan T.'s profile image
Alan T. 
on Birdeye

3 years ago

Penny Mac was prompt informative truthful and everything that they shared with me through the whole process. I would highly recommend them. My loan processor LiemWas always very prompt in talking to me and responding to me and contacted me whenever he needed to 

GIOVANNA Gutierrez R.'s profile image
GIOVANNA Gutierrez R. 
on Birdeye

3 years ago

Molly, was exceptional. Everything was very clear to me and communication was great.  

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,630 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.