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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Absolutely agree. However? I spent 16 years overseas and 15 years with the Union Pacific Railroad. Clunky is normal. It's how Clunky gets resolved that matters. It never slowed down the process and the Loan came through early, so .. Win - Win.
My Loan Officer was great during the whole process.
Always got answers when I needed them quickly and efficiently
I missed the agreed upon closing date with my purchase transaction.
Great
Great
Letisa and Corrie were both great! They really saved us on this process. I was not impressed with Pennymac and the others that had their hands on this at all. Letisa was excellent with her customer service and really changed our experience
The process took too long. , It was difficult to obtain answers to my questions. , I had to deliver the same documents more than once without additional explanation. , I felt like I had to do all of the work. , It was difficult to understand where I was in the process or what was the next step. , My closing documents were inaccurate., The closing process was confusing., My loan terms were not what I expected. , It was difficult to get in touch with a loan officer.
Very thorough, responsive, and customer oriented throughout process. Top notch!
PENNYMAC has a 4.5 star rating with 49,162 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.