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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,631 reviews
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Charles Taylor I.'s profile image
Charles Taylor I. 
on Birdeye

3 years ago

Very thorough and fast 

Kenneth W.'s profile image
Kenneth W. 
on Birdeye

3 years ago

Communication about how the loan was going was weekly, which I appreciate. Any questions were answered promptly. Even though there was an inaccurate document at closing, is was corrected and sent to us to print, and we could still complete the closing the same day. I will recommend anyone to use Penny Mac. 

CHARLITA C.'s profile image
CHARLITA C. 
on Birdeye

3 years ago

Very smooth process. All agents were polite and knowledgeable. Seamless process and closed at home. Not to mention saved tons of money. 

DESIREE W.'s profile image
DESIREE W. 
on Birdeye

3 years ago

PennyMac Loan Services provided exceptional customer services. The whole loan process went very smoothly. Thanks for your service. 

Christopher M.'s profile image
Christopher M. 
on Birdeye

3 years ago

Great costumer service very happy with them ! 

Lorna L.'s profile image
Lorna L. 
on Birdeye

3 years ago

Nicholas did a great job communicating every step of the way. He made the process very easy for my refinancing. 

TAMMY W.'s profile image
TAMMY W. 
on Birdeye

3 years ago

Refi process was fast and easy. 

BILL C.'s profile image
BILL C. 
on Birdeye

3 years ago

Working with my loan advisor he were very knowledgeable and patient with me throughout the entire process even though it took a little longer than normal it was understood do to the coronavirus 

David Martinez C.'s profile image
David Martinez C. 
on Birdeye

3 years ago

The entire Pennymac team I worked with has been absolutely great. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,631 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.