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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,667 reviews
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ADAM W.'s profile image
ADAM W. 
4 years ago

Richard and Saviz has once again made this refinance a breeze. 

STEPHEN H.'s profile image
STEPHEN H. 
4 years ago

It was a refi so no hitches. 

ROBERT HARRIS I.'s profile image
ROBERT HARRIS I. 
4 years ago

There needs to be better internal communications within Pennymac. I was asked multiple times for the same things by different people after having satisfied the requests. It took 5 months to close which is too long, and it was the same issues that slowed the process down. It was a very unpleasant experience. Erica was good but even still the process was peppered with missteps and it made me seriously question the benefit of staying with Pennymac. 

Kale D.'s profile image
Kale D. 
4 years ago

I would have given all 10's, but due to covid-19 the process was extremely slow and took several months to complete. Other wise it was a pleasant experience. 

Eric S.'s profile image
Eric S. 
4 years ago

Process was easy and accurate. 

BEATRICE F.'s profile image
BEATRICE F. 
4 years ago

COVID 19 impacted everyone. This refinance could have been better and smoother in my opinion under normal circumstances. I thank the M.A.C Team (Tiffany) for working with me. 

PHILLIP B.'s profile image
PHILLIP B. 
4 years ago

The process was fast efficient and online which was brilliant during Covid. 

David B.'s profile image
David B. 
4 years ago

PennyMac was precise, quick and painless to work with. 

JEFFREY P.'s profile image
JEFFREY P. 
4 years ago

Great communication throughout. Process was fast, smooth and efficient. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,667 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.