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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Richard and Saviz has once again made this refinance a breeze.
It was a refi so no hitches.
There needs to be better internal communications within Pennymac. I was asked multiple times for the same things by different people after having satisfied the requests. It took 5 months to close which is too long, and it was the same issues that slowed the process down. It was a very unpleasant experience. Erica was good but even still the process was peppered with missteps and it made me seriously question the benefit of staying with Pennymac.
I would have given all 10's, but due to covid-19 the process was extremely slow and took several months to complete. Other wise it was a pleasant experience.
Process was easy and accurate.
COVID 19 impacted everyone. This refinance could have been better and smoother in my opinion under normal circumstances. I thank the M.A.C Team (Tiffany) for working with me.
The process was fast efficient and online which was brilliant during Covid.
PennyMac was precise, quick and painless to work with.
Great communication throughout. Process was fast, smooth and efficient.
PENNYMAC has a 4.4 star rating with 48,667 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.