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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very easy process with minimal input from us after the initial call.
From the time I decided to refinance all the way to closing every expectation was exceeded. I can't imagine the process having gone any smoother.
Returning phone calls , texts and emails. Actually listening to what clients say. Fact checking before filling out loan documents. When making a mortgage payment for a client not reporting them deliquent to the credit bereau, twice which led to a threat of legal action against me. This has been a 10 month process. No, I do not recommend Penny Mac.
Nancy was a wonderful to work with.
We have Been using Pennymac as our current loan provider for a few years now and purchased our second home. The process of securing the new loan was extremely smooth and painless. Our representative, Anna was incredible! I look forward to continuing my partnership with Pennymac moving forward!
I want to be clear, Faiza was GREAT. She had to deal with giving me bad information from Underwriting that sent me on a wild goose chase regarding curing a CREDCO deficiency. She had to deal with the terms and rate not being correct when I got the closing docs after all that, and she had to deal with a mistakenly ordered appraisal which I heard about from the appraiser at Absolute Appraisals. I WANT TO BE PERFECTLY CLEAR, FAIZA WAS GREAT AT HER JOB AND A POINT OD CONSTANCY FOR ME.
Faiza was pleasant to work with. She was knowledgeable, professional, and most importantly returned phone calls. Her status updates were also appreciated.
There was a delay in the beginning I wasn’t looking to refi I was looking to borrow on my equity but Ivan C showed me the way I could save hundreds of dollars. Thank you Ivan C. Hilda K completed the process and everything went smoothly. Thank you Mike & Barb M
Ammie Mack, my agent at PM, did a good job in coaching me across many of the hurdles a re-finance can put up. She always returned my calls the very same day I left a message. I very much appreciated the way in which she made me feel that I was important to her. In all, I was/am happy with the way PM dealt with me over the past two months.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,981 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.