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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Had a great experience with them.
Excellent experience working with Pennymac. Loan was processed expeditiously and closing completed on schedule.
Communication made it great
Very fast, easy process. Plenty of support and wuick answers along the way.
It was easier than I thought. Ms. Sierra was great. She reached out to me every week with updates. If I had a question she always answered the phone. The process was very simple.
PennyMac loan processors were knowledgeable and responsive. All interactions were handled in a highly professional manner.
My experience with Kyle was easy and painless. We managed to get through the loan process easily and all over the phone. Kyle was very effective in explaining the process and getting me through steps to my refinance. Would highly recommend.
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Responses to emails in a more timely fashion, some emails were even left unanswered, & I would need to call multiple times. Sonia never returned my last phone calls or emails , and she didn't return Nicolas' emails or calls either on my behalf. The loan documents were never all reviewed with me, I had questions at the closing which unbeknownst to me the individual that was sent to my house was unable to answer those questions - she was just there to have me sign the documents. conflicting info
PENNYMAC has a 4.5 star rating with 48,631 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.