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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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Tierra G.'s profile image
Tierra G. 
4 years ago

Overall great 👍 

JEAN PAUL MBUNGU AKA FNU M.'s profile image
JEAN PAUL MBUNGU AKA FNU M. 
4 years ago

Happy working with Pennymac 

MICHAEL M.'s profile image
MICHAEL M. 
4 years ago

Easy process, lots of communication, didn't take long at all. 

Ethan M.'s profile image
Ethan M. 
4 years ago

Easiest and fastest mortgage/refi I’ve ever been through. Would definitely recommend. 

Gilbert Thomas I.'s profile image
Gilbert Thomas I. 
4 years ago

It honestly doesn't matter what I put here, so.... 

TARA E.'s profile image
TARA E. 
4 years ago

It took fours months just to refinance my existing loan. PennyMac has one person a loan officer start the process then you have to work with a loan specialist thereafter. Angel seemed very responsive and knowledgeable in the beginning once I began to complain on what was told verses what was requested she stopped emailing me back. Maxwell was extremely apologetic during his weekly checks letting me know week after week no further documents are needed. It took four months to finalize my closing! 

ELIZABETH C.'s profile image
ELIZABETH C. 
4 years ago

Penny Mac loan is the best place for mortgage matters. Highly recommend. I’d like to continue with Pennymac loan services until my property is paid off. 

BRANSON H.'s profile image
BRANSON H. 
4 years ago

Jason Staples was great! The problem was with the loan officer that I originally was communicating with. She didn't respond to emails or voicemails promptly at all. Furthermore, it seemed as if each time we did communicate then there was another problem that rose that I had to fix. Unacceptable. 

Nestor Uzcategui M.'s profile image
Nestor Uzcategui M. 
4 years ago

I am glad to do business with Pennymac, Refinancing my home was even easier than I thoght. The M.A.C team, they answered all of my question and were precised since the very begining, good job, thank you very much. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.