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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,655 reviews
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MEXIE AH S.'s profile image
MEXIE AH S. 
4 years ago

I’m so glad we were able to take care of everything remotely and I was able to get help when needed through email and by phone. 

EDWARD C.'s profile image
EDWARD C. 
4 years ago

Well everything was clearly communicated and well received. But it's a long process, even though I was eventually told is due to the covid-19 and minimization of staff which most staff have to work from home. But was glad the process was completed and over with. Once again thanks to Penny mac 

Perry B.'s profile image
Perry B. 
4 years ago

My experience with PennyMac and the team was great the closing was the best.Raveena and Alfred and team did a fantastic job.Thanks for a great job this is my 3rd loan with PennyMac. 

MARK Y.'s profile image
MARK Y. 
4 years ago

Overall great service 

Lilianna F.'s profile image
Lilianna F. 
4 years ago

Streamline Financing was very easy with Penny Mac. Everything was online and at your fingertips. Thanks for everything! 

MARK P.'s profile image
MARK P. 
4 years ago

evert thing was great and 2.25% best fixed rate you can get thanks Kami . 

Franciso Huertas I.'s profile image
Franciso Huertas I. 
4 years ago

When someone gives you a time frame of when you can answer calls, call during that time. I had to adjust my sleep schedule for you guys. I work graveyards and said that I can answer calls starting at 4:15pm or before I go to bed at 8am. Tell me why is it I kept getting calls between 9am-1pm? It's felt like it was done on purpose since I had left multiple voicemails about what times you guys could 100% reach me. You guys weren't very accommodating 

DIEUDONNE K.'s profile image
DIEUDONNE K. 
4 years ago

n/a 

Linda C.'s profile image
Linda C. 
4 years ago

It was fairly easy and working with Ceasar was great he took the time out when I called and he always called me back. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,655 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.