PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,981 reviews
Select a rating
JAMES W.'s profile image
JAMES W. 
4 years ago

I was pleased PennyMac was able to refinance my existing loan with them. After an initial hiccup, they got me to a loan officer that efficiently handled my loan from start to finish. Communication was timely, accurate and brief. 

DAVID S.'s profile image
DAVID S. 
4 years ago

The refinance process for me was very smooth and fast. Pennymac was very responsive and professional. Loved working with them and would highly recommend! 

Teleatha A.'s profile image
Teleatha A. 
4 years ago

. 

John Jacobs I.'s profile image
John Jacobs I. 
4 years ago

I enjoyed working with Juan. I wish all the companies I work with had someone as good as him. 

MARK G.'s profile image
MARK G. 
4 years ago

Faster replies to requests for information before i was introduced to Jennifer. She improved response times and answered my questions promptly. 

Dalton A.'s profile image
Dalton A. 
4 years ago

I was told by someone that within 3 years the refi would pay for itself. That was total BS because my monthly bill only changed by about $ 37.00. $37.00 x 36 (months) = $1,332.00 now you tell me how that totals anywhere near the almost $13,000 that was paid. 

Ronald D.'s profile image
Ronald D. 
4 years ago

edna was good at explainlng every thing. she took her time to answer questions. she made sure i had a clear understanding of everthing. she was the key for me . she had concerns for me 

SAM P.'s profile image
SAM P. 
4 years ago

The system was easy the process could not be more pleasant. I would recommend you to a friend. 

RICHARD G.'s profile image
RICHARD G. 
4 years ago

I was well informed and everything was organized. The experience was peaceful. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,981 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.