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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
We had great response and the closing was very fast. All the PennyMac customer service people were very knowledgable.
The customer service was painless, they explained everything every step ,they sent email to update you,and call every couple days to let you know any updates or to see if you had any questions.
Closing documents accuracies.
The process was the smoothest closing we’ve had. Considering Penny MAC was the pre existing mortgage holder it’s sort of a money grab to have to pay all the title costs & searches,fees,etc on a loan & house just over a year old. That said all the people we dealt with & costs compared with others (Intuit) were 2-3000 less overall,as well as a rate that was a few 10th’s lower.
I think you need more choices to answer the question - three is not enough. Just OK was below where I wanted to respond but great was not the answer either. 4 out of 5 or 8 out of 10 is the range I would give the process.
I refinanced my current VA loan. The process was quick and simple. The loan closed quickly. Nic Batten and The Mac team processing my loan made sure I was informed of the next steps. I am happy with the service and would recommend pennymac.
Loan process was clear simple and quick!
As a former loan agent, knowing the loan process, I have to say our experience was seamless. And the fact we closed in less than 30 days was an incredible surprise!!
I really appreciated that Michelle followed up with me consistently just to inform me of the slightest details during the process. Everyone I spoke with or had any contact with was very pleasant and very informative. This was by far the best professional experience I’ve had in a very long time. Great job everyone and thank you!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,655 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open on Monday at 6:00 a.m.