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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,489 reviews
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JEAN S.'s profile image
JEAN S. 
4 years ago

None 

Evgeniy T.'s profile image
Evgeniy T. 
4 years ago

Great service 

LARRY Q.'s profile image
LARRY Q. 
4 years ago

Barbara was great and very helpful through the process. Very pleased! 

Michael H.'s profile image
Michael H. 
4 years ago

The process of refinancing was quick and far easier than I had expected. From the beginning conversation explaining potential options, to discussing specifics with the loan officer, to signing the documents with the notary within my home. Communication was swift and the people were personable. 

WILLIAM V.'s profile image
WILLIAM V. 
4 years ago

The process was really easy because of the nature of my loan. A streamlined refi. But it took a long time for underwriting to get things finalized. Other than that everything was great 

LUCUS A.'s profile image
LUCUS A. 
4 years ago

They were very clear and precise and I couldn’t of asked for a easier refinance process. 

MAURICE R.'s profile image
MAURICE R. 
4 years ago

Communication....clear communication was lacking and still is. 

CHARLES Hobby I.'s profile image
CHARLES Hobby I. 
4 years ago

Quick and easy. It was great a experience. 

JASON W.'s profile image
JASON W. 
4 years ago

First, to be clear the individuals were good to work with but they are only as good as the system. We had all our docs into Pmac within the first week but it still took 3-4 months to finish a refi that Pmac had our original note. I realize some of this is the mess Covid made so please take that into consideration. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,489 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.