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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,638 reviews
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Yoel A.'s profile image
Yoel A. 
4 years ago

Good process and Sirrena too helpful 

ERIK D.'s profile image
ERIK D. 
4 years ago

Everything went smoothly and on time. 

CLIFFORD BUTLER I.'s profile image
CLIFFORD BUTLER I. 
4 years ago

My experience with Penny Mac USA (Kyle McTighe ) was very pleasant all my questions where in a timely manner. Thank you 

Trevor D.'s profile image
Trevor D. 
4 years ago

Email has already been sent. Please talk with Chakeeta. 

Aurelio P.'s profile image
Aurelio P. 
4 years ago

Erica Sanchez was excellent at communicating with me at all times and giving me the answers and time frames as I requested. However, the under writing team sucked. It took them three attempts to finally get their side of the paperwork and procedures correct!! 

Amber W.'s profile image
Amber W. 
4 years ago

Need better communication. Website needs to be updated. 

Patrick G.'s profile image
Patrick G. 
4 years ago

Quick, easy and with great communication. Great company to work with during our loan process. 

THEODORE B.'s profile image
THEODORE B. 
4 years ago

Our only issue was that the loan sat for days/weeks waiting for "Title" to do whatever they do, and there were several emails from Danyell to that effect. only after pushing to get a answer did "Title" finally get on the stick and get is through. I don't think it was Danyell's fault, but maybe she should be more insistent on answers from Title, sooner. 

KEVIN F.'s profile image
KEVIN F. 
4 years ago

Very flexible with my schedule and very professional. Experience was easy and stress-free. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,638 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 5:00 p.m.