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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,638 reviews
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Ryan S.'s profile image
Ryan S. 
4 years ago

Whole process went very smoothly. Thanks! 

Richard D.'s profile image
Richard D. 
4 years ago

N/a 

Carlos C.'s profile image
Carlos C. 
4 years ago

Overall experience was great. Best deal that I could find when I was shopping around. Even though point on my loan were high the interes was low which result in low monthly payment. Service and results were great and fast. Thanks 

Paul N.'s profile image
Paul N. 
4 years ago

Current rates have apparently created a very busy market in which there are more loan requests than there are people to process them. Thus, I understand why it took so much longer than expected. What I didn't appreciate was, for example, being asked for a document that I had already provided and then having my question ignored when I asked why they needed it again. And they tell me they will have to charge extra for subordinating a loan that was being paid off by the new loan. 

Barbara M.'s profile image
Barbara M. 
4 years ago

Process was easy and fast! 

Adam K.'s profile image
Adam K. 
4 years ago

The refinance process was so easy and communication from the lender was great! We appreciate all your hard work! 

Dwight J.'s profile image
Dwight J. 
4 years ago

X 

Lorena B.'s profile image
Lorena B. 
4 years ago

My loan officer was great communicator 

JERRY R.'s profile image
JERRY R. 
4 years ago

The next step was not always communicated to me and there wasn’t any follow up to see how closing went. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,638 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.