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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,633 reviews
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NATHANIEL C.'s profile image
NATHANIEL C. 
on Birdeye

3 years ago

The team was great 

PATRICK O.'s profile image
PATRICK O. 
on Birdeye

3 years ago

My refinance experience with PennyMac and in particular Mariann Quick, was phenomenal. From start to finish the process was a breeze. Mariann was an absolute pleasure to work with and I can't say enough good things about her and her professionalism. Highly recommended! Thank you! 

Sean K.'s profile image
Sean K. 
on Birdeye

3 years ago

Very fast and professional. Online process was easy and fast. 

BENJAMIN G.'s profile image
BENJAMIN G. 
on Birdeye

3 years ago

Excellent service! Everything went smooth and easy. 

YONG P.'s profile image
YONG P. 
on Birdeye

3 years ago

Promptly communicated with agent. 

MINERVA R.'s profile image
MINERVA R. 
on Birdeye

3 years ago

The loan process was super easy. Everything was done in a timely manner. The loan officer was knowledgeable and pleasant to work with. 

LONNIE Gilmore J.'s profile image
LONNIE Gilmore J. 
on Birdeye

3 years ago

I received quick approval and instruction from all PennyMac staff. Even the attorney was flexible and helpful. I appreciated how quick and straight-forward was. 

David B.'s profile image
David B. 
on Birdeye

3 years ago

Specialists are great and keep you updated and are very kind. It takes a long time to refinance though so keep that in mind as you might have to supply more than 1 current pay stub. The website is easy to navigate where you upload documents. 

Vickey S.'s profile image
Vickey S. 
on Birdeye

3 years ago

My whole loan experience was great. I was informed about the loan process from beginning to end. I was informed every week , about the process of the loan. I really didn't have any worry. The staff at PennyMac is great. Thanks again. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,633 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.