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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Everything was handle professionally, communication was very pleasant, and staff was proficient. We will always recommend PennyMac Loan Services.
Letisia was absolutely amazing! She was always available, explained everything perfectly. She kept me calm through the process . My realtor constantly spoke about how easy it was to work with her and how she wished all loans came through PennyMac.
Great team and moved quickly to process our loan. There is an issue with documents needed. Sometimes we (the applicants) can acquire some of the documentation faster than you can. It would have sped things up more had i provided some of the information instead of waiting on other banks and insurance companies to provide you the documents. Overall it was great working with My M.A.C. Team.
Rosario was great. We had some concerns at the end of the process between communication with pennymac and the title company, Rosario was quick to figure it out and calm our fears. Everything closed on time with only some slight delay getting into our home.
Overall the experience was great
I can not say enough of the OUTSTANDING service I've always received from PennyMac. I recommend PennyMac to everyone and would never change companies. Thank you for always being here for my family.
This was an easy refi this was our third time we did business with Penney Mac, thank you everyone who helped us
The whole process, from start to finish, I felt completely taken care of every step of the way.
Nathan riedel and Sandra benevidez guided me with patience in throughout the process of all the forms. I appreciate their kindness.
PENNYMAC has a 4.5 star rating with 48,633 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.