This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
The PennyMac, by far, beats the competition in rates and customer service. The amazing PennyMac team provides a unique experience. Since 2018 the fantastic PennyMac team has outperformed, winning my 2 refis deals and my recent purchase. Thank you
Business response:
Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Staff very knowledgeable of their profession. Staff was also courteous and warm.
Business response:
Thank you for the positive rating, Robert! We hope you have a wonderful day.
I was extremely happy with the prompt responses and professionalism they all had. I definitely will refer family and friends to your great staff
Business response:
Thank you for taking the time to share your experience with us, Sonia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
This is my third experience with PennyMac loans. PennyMac has this process down to a science. Every team member is knowledgeable, helpful and courteous. I have recommended PennyMac to friends and family as I really feel your service is extraordinary.
Business response:
Hi Lenwood - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply*
Fantastic service!
Business response:
Hi Cassidy - Your feedback is greatly appreciated. Thank you for the review.
The Pennymac team was all wonderful to work with, vrty helpful, great communication thank you for all your help
Business response:
Hi Leonard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Entire experience from beginning (first call to the loan officer) to the end was great. Loan team were professional and courteous
Business response:
Hi Louisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Sandra was a pleasure to deal with! She made the stressful process of buying a new home seem effortless.
Business response:
Hi Sarah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was very helpful!
Business response:
Thank you for the positive rating, Brian! We hope you have a wonderful day.
PENNYMAC has a 4.4 star rating with 48,109 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.