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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,109 reviews
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James R.'s profile image
James R. 
2 years ago

The PennyMac, by far, beats the competition in rates and customer service. The amazing PennyMac team provides a unique experience. Since 2018 the fantastic PennyMac team has outperformed, winning my 2 refis deals and my recent purchase. Thank you  

Business response:

Hi James - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

ROBERT B.'s profile image
ROBERT B. 
2 years ago

Staff very knowledgeable of their profession. Staff was also courteous and warm. 

Business response:

Thank you for the positive rating, Robert! We hope you have a wonderful day. 

Sonia G.'s profile image
Sonia G. 
2 years ago

I was extremely happy with the prompt responses and professionalism they all had. I definitely will refer family and friends to your great staff 

Business response:

Thank you for taking the time to share your experience with us, Sonia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

LENWOOD H.'s profile image
LENWOOD H. 
2 years ago

This is my third experience with PennyMac loans. PennyMac has this process down to a science. Every team member is knowledgeable, helpful and courteous. I have recommended PennyMac to friends and family as I really feel your service is extraordinary. 

Business response:

Hi Lenwood - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Cassidy S.'s profile image
Cassidy S. 
2 years ago

Fantastic service!  

Business response:

Hi Cassidy - Your feedback is greatly appreciated. Thank you for the review. 

LEONARD F.'s profile image
LEONARD F. 
2 years ago

The Pennymac team was all wonderful to work with, vrty helpful, great communication thank you for all your help  

Business response:

Hi Leonard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

LOUISA B.'s profile image
LOUISA B. 
2 years ago

Entire experience from beginning (first call to the loan officer) to the end was great. Loan team were professional and courteous  

Business response:

Hi Louisa - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sarah J.'s profile image
Sarah J. 
2 years ago

Sandra was a pleasure to deal with! She made the stressful process of buying a new home seem effortless.  

Business response:

Hi Sarah - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brian K.'s profile image
Brian K. 
2 years ago

Everyone was very helpful!  

Business response:

Thank you for the positive rating, Brian! We hope you have a wonderful day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,109 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.