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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
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RODJINAE B.'s profile image
RODJINAE B. 
4 years ago

My penny Mac team was great to work with. They communicated well and were on top of the refinance process. 

David S.'s profile image
David S. 
4 years ago

Ana and Jessica were outstanding to work with and made the entire process very pleasant!!! Prior to working with Ana I was working with a loan processor name Shalom and the experience was not so great.. 

JAMES C.'s profile image
JAMES C. 
4 years ago

Mr. Smith was very knowledgeable and kept us informed about each step. 

Michael G.'s profile image
Michael G. 
4 years ago

Everything went well . 

ZIAD M.'s profile image
ZIAD M. 
4 years ago

Great experience. Professional customer service. Nathan was great alone with everyone that was involved in this smooth process. Thank you guys . 

FREDERICK Maw I.'s profile image
FREDERICK Maw I. 
4 years ago

Better communications. If this is public, why would I want to say anything? Unless it was an all 10 rating. 

Alyssa R.'s profile image
Alyssa R. 
4 years ago

Communication was excellent. Very little work was needed on my side, which was very helpful. 

JERRY J.'s profile image
JERRY J. 
4 years ago

My rep Ariele did a great job for. Me The COVID work at home thing slowed things down a bit but everything moved along nicely Ariele and the Mac Team delivered as promised and I am very pleased with the transaction 

Mark K.'s profile image
Mark K. 
4 years ago

Process from start to finish went smoothly. Professionals at every level 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.