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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Molly was good at the end of the loan. However, there was confusion with closing numbers and it involved me spending more time with Floyd on the phone to figure it out. Numbers should be 100% before a call is made to the client prior to closing. This is the 2nd refinance with Pennymac and it was a much worse experience than the first time. I can't fault Molly for the whole thing. It was obvious the company's entire system was overwhelmed due to the extremely low rates.
It was a pleasure working with Raveena Taylor and PennyMac !!
The refinance process was very smooth. I just only spent sometime on my initial call for my refinance, after that it was a breeze and I just had to sign the papers at the end and we were done. Couldn't have asked for a better experience
REFI went very smoothly. Good service!
This was a smooth transaction. Everything was explained to me and was always updated on the status of everything. The only part that upset me was on the date of closing. The title person was late.
Blen was the only great part of this whole process. It just took way longer than expected and then the final funding did NOT go as planned. Was mailed a check instead of auto deposited which now has to be held by my bank for 5 days. What was the point of a voided check being provided at closing if they weren't going to auto deposit the money?
It take a by long time..
Danyell was awesome. Polite. Timely and professional. Never had a better experience
You all were very professional and did a great job Thank You carroll
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,978 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.