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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Excellent.
The loan officer and Rashawna B. were very helpful and knowledgeable. They were both very patient and professional in answering any questions we had. They're very prompt in answering phone calls and emails which made the loan process very easy and worry free. We were very fortunate that they were the ones assigned to assist us with our loan. We were glad we went with Penny Mac! Thank you again for the great loan experience and we hope to work with you again in the future.
Regular outreach to keep me posted on loan progress was appreciated in order to know everything was proceeding as scheduled
Our experience with PennyMac has been very good and the refinance went very well way above expectations. Thank you so much for for all of the help and information.
The service was excellent. Always kept me in the loop and answered all of my questions promptly.
I waz impressed with the process and how smoothly it went.. of all my mortgage experience this was the quickest. I wl recommend my friends and family to penny msc for their home loan needs. Thsnks again fif everything
During the initial call with my lender I was told that we would be able to avoid submitting paperwork such as our last paystubs, past taxes, etc. which are just kind of annoying to track down between my husband and I. It's not the end of the world but the "easy" process was what sold me on PennyMac over switching lenders so I felt EXTREMELY betrayed that I ended up having to not only provide all this information, but I'm pretty sure some of it I had to provide twice.
The experience was timely and overall pleased
Great experience.
PENNYMAC has a 4.4 star rating with 48,632 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.