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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,632 reviews
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DIANN C.'s profile image
DIANN C. 
4 years ago

Excellent. 

RAYMOND S.'s profile image
RAYMOND S. 
4 years ago

The loan officer and Rashawna B. were very helpful and knowledgeable. They were both very patient and professional in answering any questions we had. They're very prompt in answering phone calls and emails which made the loan process very easy and worry free. We were very fortunate that they were the ones assigned to assist us with our loan. We were glad we went with Penny Mac! Thank you again for the great loan experience and we hope to work with you again in the future. 

Daniel S.'s profile image
Daniel S. 
4 years ago

Regular outreach to keep me posted on loan progress was appreciated in order to know everything was proceeding as scheduled 

James N.'s profile image
James N. 
4 years ago

Our experience with PennyMac has been very good and the refinance went very well way above expectations. Thank you so much for for all of the help and information. 

Melinda H.'s profile image
Melinda H. 
4 years ago

The service was excellent. Always kept me in the loop and answered all of my questions promptly.  

Johanna Watts C.'s profile image
Johanna Watts C. 
4 years ago

I waz impressed with the process and how smoothly it went.. of all my mortgage experience this was the quickest. I wl recommend my friends and family to penny msc for their home loan needs. Thsnks again fif everything 

Stephanie M.'s profile image
Stephanie M. 
4 years ago

During the initial call with my lender I was told that we would be able to avoid submitting paperwork such as our last paystubs, past taxes, etc. which are just kind of annoying to track down between my husband and I. It's not the end of the world but the "easy" process was what sold me on PennyMac over switching lenders so I felt EXTREMELY betrayed that I ended up having to not only provide all this information, but I'm pretty sure some of it I had to provide twice. 

Dominic V.'s profile image
Dominic V. 
4 years ago

The experience was timely and overall pleased 

Sean M.'s profile image
Sean M. 
4 years ago

Great experience. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,632 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.