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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
All the personnel was awsome and very very helpful...thanks to all.
Thank you so much!
**Jennifer was the only contact/resource I had during the loan process- she was difficult to reach via email. Phone calls were returned but not in an ideal time frame. **I personally had to do a lot of following up to ensure documents/payments/etc were received **Multiple documents had to be submitted multiple times
Our assigned PennyMac representatives kept us updated consistently, throughout the whole process. They were very thorough and explained all aspects of each step, so that we were comfortable with our understanding. The entire refinance loan process was completed in a very timely manner. Great job PennyMac!
Paulette was absolutely awesome. I have nothing but praise for how she supported me in the loan process.
All of my expectations were met from any questions to any requests I had. I even recommended to a family member and friend who are now in the process of refinancing via PennyMac.
Well done considering everything was done by phone or email.
All went as I was promised.
Everyone I worked with was extremely friendly, helpful and professional. The customer service was great and I am very happy with the terms of my loan.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,635 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.