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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,164 reviews
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BRADEN E.'s profile image
BRADEN E. 
on Birdeye

a year ago

Mary, helped me out immensely, made me feel comfortable about the process and was always there for me when I had a question, or needed help? 

Casey H.'s profile image
Casey H. 
on Birdeye

a year ago

We certainly did! Thanks for all your help Mary! 

Joseph S.'s profile image
Joseph S. 
on Birdeye

a year ago

The originating loan agent needs better email etiquette (short, informal responses) and follow through. Barry, the processor was great. We closed this past Tuesday and still do not have the funds. That is too long.  

ROBERT G.'s profile image
ROBERT G. 
on Birdeye

a year ago

Agreed. Also, the mechanisms for payout (checks, payoffs, and sequence of PennyMac payoff were not smooth and frustrating) 

BARBARA B.'s profile image
BARBARA B. 
on Birdeye

a year ago

I was very pleased working with the loan officer. Everything was explained clearly and I felt comfortable making the decision to take out the loan.  

LADONNA H.'s profile image
LADONNA H. 
on Birdeye

a year ago

Great 

Philip K.'s profile image
Philip K. 
on Birdeye

a year ago

Loan Officer did a great job and was easy to communicate with ! 

Jonita L.'s profile image
Jonita L. 
on Birdeye

a year ago

It was a great experience. I would definitely recommend PENNYMAC to a friend.  

Stephen W.'s profile image
Stephen W. 
on Birdeye

a year ago

Great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,164 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.