PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,636 reviews
Select a rating
JAN S.'s profile image
JAN S. 
on Birdeye

3 years ago

We were very happy with the way Penny Mac handled our refinance. They were very professional and knowledgeable. Because we stayed with Penny Mac for our refinance, things went smoother than if we had gone with another mortgage company. We closed on time and the best of all was when someone came to our home for the closing. We did not have to leave house. Thanks to Juan, Yester, and Claudia for all your help.  

Harriet B.'s profile image
Harriet B. 
on Birdeye

3 years ago

Greta did a careful and thorough job 

ADAM W.'s profile image
ADAM W. 
on Birdeye

3 years ago

Richard and Saviz has once again made this refinance a breeze. 

Billy N.'s profile image
Billy N. 
on Birdeye

3 years ago

The process was quick, courteous and friendly. The PM tech went thru all the processes, procedures and outline what they and I needed to do to accomplish my re-finance. Thanks Gals an Guys for a Great experience. Thank you all!!! 

STEPHEN H.'s profile image
STEPHEN H. 
on Birdeye

3 years ago

It was a refi so no hitches. 

Amy R.'s profile image
Amy R. 
on Birdeye

3 years ago

My experience I noted was just okay because, my refi with my current lender should have been in the 2 week range and I could even see a maximum of 4 weeks. It was over 5 weeks. I feel I could have received a progress update once a week but updates were requested by me before I received anything. Would I do it again if I ever needed with Penny Mac specifically, Yes. All in all Penny Mac is a great business to work with. 

ROSE J.'s profile image
ROSE J. 
on Birdeye

3 years ago

Thank you 

JAMES C.'s profile image
JAMES C. 
on Birdeye

3 years ago

very good job 

David B.'s profile image
David B. 
on Birdeye

3 years ago

PennyMac was precise, quick and painless to work with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,636 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.