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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Quick efficient and able to be completed almost entirely remotely
slow turnaround but with employs working from home it is difficult
not posting anything
Lien and Laurie were great! So helpful and patient. This was my first refinance so I didn't really know what to expect, but they helped me through it.
I was a quick fast and easy process.
N/a
I had limited interaction with Incenia but she always kept me well updated on the status of my loan and answered my questions. I really have to rave about my experience with my loan officer Jeffery. Though I only spoke with him during my first call, we spoke for almost 2 hours to get everything set up and make the decision to refinance. He was friendly, personable, knowledgeable and a huge factor in why I decided to refinance. I’ve been very happy with the whole Pennymac team. Thank you!
To whom it may concern: The amount of time from start to finish was doubled! I realize with that said that 2 factors came into play: 1st covid-19 caused people to work from home, and 2nd because of an increase in business PennyMac had to hire many underwriters who were learning on the job! With these 2 factors mentioned I can understand the long closing time but never anticipated it when the refinance process started!
Thanks
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,977 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.