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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,499 reviews
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David P.'s profile image
David P. 
4 years ago

It was a pleasure working with PennyMac to refinance for a lower interest rate. All my questions and concerns were answered promptly. 

Michael T.'s profile image
Michael T. 
4 years ago

This process started with Will Hang who walked me through the entire process and like a relay team, passed the baton to Macy Brown who carried me across the finish line. Great team work, quick responses to every question. Accurate estimates and forecasts, meet or exceeded every commitment. Interestingly, this was going on when the entire country was interested and inquiring about refinancing and they made me feel as if I was their only client. PennyMac provides Super Service! 

Sean G.'s profile image
Sean G. 
4 years ago

Nick was great to work with! 

CHRISTIE S.'s profile image
CHRISTIE S. 
4 years ago

Overall smooth process! 

Yvette M.'s profile image
Yvette M. 
4 years ago

Everyone was very responsive and answered my questions. This process was painless. 

LLOYD S.'s profile image
LLOYD S. 
4 years ago

My experience was good. Sometimes I got a little confused but it was explained to me where I can understand it.Thanks for all y’all’s help 

DAVID B.'s profile image
DAVID B. 
4 years ago

I have been so impressed with Kami Weber. She is one in a million. I so enjoyed working with her. She is fast and so efficient. Answered every question and “made things happen”. Great attitude, and great personality. She was amazing. THE BEST‼️‼️ 

MICHAEL M.'s profile image
MICHAEL M. 
4 years ago

No problem hank you 

Zachary F.'s profile image
Zachary F. 
4 years ago

Communication was poor or non-existent. Time frame was constantly moving back. Every interaction was frustrating or unpleasant. I constantly wished that someone else would take over and process my loan. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,499 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.