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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,973 reviews
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Shree H.'s profile image
Shree H. 
4 years ago

Great experience from start to finish. Clear communication, fast processing and low processing fee. 

ANDREW J.'s profile image
ANDREW J. 
4 years ago

Streamlined easy process. Only took about 3 phone calls, less than an hour total on the phone to save a bunch of money by refinancing. 

RICHARD E.'s profile image
RICHARD E. 
4 years ago

The entire process was smooth and reasonably quick. 

Amy O.'s profile image
Amy O. 
4 years ago

Emmanuel was great. The frustration I had was getting "form letters" with vague requests for documentation. I would send in the documentation and get the same "form letter" back asking for the same documents. It was not until I spoke with Emmanuel that I got the actual document required. This was not his fault but a system problem. He was always prompt to respond and to help figure out the situation.  

Daniel S.'s profile image
Daniel S. 
4 years ago

The process was smooth from the start! Thanks to the Team and Mariely! 

Earle Dashiell I.'s profile image
Earle Dashiell I. 
4 years ago

From the original inquiry to closing, everything that was communicated to me was accurate. This was a very simple process and will be saving me almost $700/month. 

Juan C.'s profile image
Juan C. 
4 years ago

Xavier was good about keeping us informed on where we were in the process of the loan application. Great communication. 

RICHARD B.'s profile image
RICHARD B. 
4 years ago

Great job from start to finish. Very professional, and communication was great! 

Zachary W.'s profile image
Zachary W. 
4 years ago

It was great 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,973 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.