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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
My PennyMac team communicated, returned calls and emails promptly providing an overall good refinancing experience.
We are still waiting for Edward Munoz to return our calls and answer our questions via email.
Pretty easy process. Minimal work on my end.
It wasn’t a perfect experience but Nichole was so prompt with communication and follow up that she helped alleviate the hiccups.
great
Everything was fine and as long as I could figure out how to take pictures of documents email it to myself and then download to the site, it worked.
I reached out through email multiple times and never got a response all the while having question about my closing disclosure and closing documents. There was instance where I received one phone call from a rep and was told that I would get a return phone call but never did.
Extremely knowledgeable and professional. They made the refi process go quickly and without issues.
Great job from start to finish. Very professional, and communication was great!
PENNYMAC has a 4.4 star rating with 47,977 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.