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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,977 reviews
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Joylin H.'s profile image
Joylin H. 
4 years ago

My PennyMac team communicated, returned calls and emails promptly providing an overall good refinancing experience. 

Kathryn W.'s profile image
Kathryn W. 
4 years ago

We are still waiting for Edward Munoz to return our calls and answer our questions via email. 

ADAIR G.'s profile image
ADAIR G. 
4 years ago

Pretty easy process. Minimal work on my end. 

Lauren S.'s profile image
Lauren S. 
4 years ago

It wasn’t a perfect experience but Nichole was so prompt with communication and follow up that she helped alleviate the hiccups. 

JAKE R.'s profile image
JAKE R. 
4 years ago

great 

Jeffress G.'s profile image
Jeffress G. 
4 years ago

Everything was fine and as long as I could figure out how to take pictures of documents email it to myself and then download to the site, it worked. 

DAVID H.'s profile image
DAVID H. 
4 years ago

I reached out through email multiple times and never got a response all the while having question about my closing disclosure and closing documents. There was instance where I received one phone call from a rep and was told that I would get a return phone call but never did. 

MARK C.'s profile image
MARK C. 
4 years ago

Extremely knowledgeable and professional. They made the refi process go quickly and without issues. 

RICHARD B.'s profile image
RICHARD B. 
4 years ago

Great job from start to finish. Very professional, and communication was great! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,977 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.