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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,664 reviews
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ANTHONY L.'s profile image
ANTHONY L. 
4 years ago

Just a little bit clearer from the start. What the actual closing numbers would be. 

John Jenkins I.'s profile image
John Jenkins I. 
4 years ago

Customers in general understand there are many refinancings taking place. But it would be nice to receive clear status updates when the time nears closing of loans. It was quite interesting that trying to teach someone approaching the last few days of the month is nearly impossible. Thx 

Francisco F.'s profile image
Francisco F. 
4 years ago

n 

Anthony D.'s profile image
Anthony D. 
4 years ago

Polite, timely, and efficient service. Would recommend 

Christopher B.'s profile image
Christopher B. 
4 years ago

Not having to call almost everyday for 2 months to follow up on what was supposed a 3 week process. Unfortunately, the amount of follow up I had to do was actually worse than getting my original mortgage. I thought using my current lender PennyMac the refinancing process would have been easy, OMG it truly was a disappointing experience all around. I am and have been very pleased with the service I've received from PennyMac these past 4 years though! 

BEVERLEY F.'s profile image
BEVERLEY F. 
4 years ago

This was a very pleasant experience. It was quick, accurate, and I literally had no questions because they were answered before I could ask them. Thank you for such a professional, warm and pleasant experience. 

EDDIE V.'s profile image
EDDIE V. 
4 years ago

very friendly . The process was very easy..They were very helpful. 

Corey K.'s profile image
Corey K. 
4 years ago

The communication and fist response to my questions, and professionalism. 

Renee-Michelle K.'s profile image
Renee-Michelle K. 
4 years ago

Easy to work with for a seem less refi. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,664 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.