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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,269 reviews
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DEJENIE L.'s profile image
DEJENIE L. 
4 years ago

The service we got was professional and time efficient. I would recommend it to anyone interested on mortgage loan , 

Roberta C.'s profile image
Roberta C. 
4 years ago

Everyone was very helpful to me, especially with the e signatures! 

Nicholas G.'s profile image
Nicholas G. 
4 years ago

Everything went according to schedule. 

JOSHUA M.'s profile image
JOSHUA M. 
4 years ago

N/a 

Robert B.'s profile image
Robert B. 
4 years ago

The process was incredibly quick but thorough. We closed within a very timely timeframe and all instructions and interactions w/ PennyMac were great. 

Michael G.'s profile image
Michael G. 
4 years ago

Pain free process 

Myrna N.'s profile image
Myrna N. 
4 years ago

We started the refi on June 4th, closed on Sept 17th..money is supposed to be in checking account today, the 22nd..The documents weren't all requested up front..one here..one there..Loan sat in one of the " reviews" for 2 weeks!!! I'm my opinion, the process could have been handled more expiditiously!? 

Sean M.'s profile image
Sean M. 
4 years ago

With the exception of an escrow mix-up and the need to reschedule my closing five days later due to a PennyMac scheduling error, the process went smoothly. Between COVID and a high activity volume due to the low interest rates, these glitches were not surprising and were resolved quickly with only minor inconvenience. 

Cheri B.'s profile image
Cheri B. 
4 years ago

Reid and Blen or extremely helpful during this process. They were knowledgeable and patient in explaining each step to me. Thank you so much to both of them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,269 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.