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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
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Communication was horrible. Didn’t hear from anyone when I requested info. Not pleased.
Great communication, rates, low cost, and painless process!
Overall I feel the experience was good
I was sent an email that I needed to upload documents and I would that day and send an email because the ports was not easy to use with your phone. I never received a call or email back in regards to my email. Then the following week I would get a call that they needed documents. I had already submitted them. I was supposed to get a call weekly to tell me the progress, that didn’t happen. This also happened with closing documents online.
Quick and painless process.
Well I guess with the situation the way it is now with the Corona Virus. It’s caused a lot of things not to go so smooth when trying to take care of business. I prefer to do business face to face. But it is what it is!
The officers were always ready to help and answer all questions. Very nice!
Great experience with Icenia! She was extremely helpful and informative in all aspects of our refi. Highly recommend PennyMac!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,969 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.