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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,667 reviews
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Jodi S.'s profile image
Jodi S. 
4 years ago

Brianna was wonderful. Very helpful and always cheerful and easy to talk with. Thank you. 

JACQUELINE RIOS S.'s profile image
JACQUELINE RIOS S. 
4 years ago

Awesome 

JESUS Gutierrez V.'s profile image
JESUS Gutierrez V. 
4 years ago

We are very thankful for all you did of refinancing our property, you're very professional and patience with all the papaer work thanks again..... 

KELLY S.'s profile image
KELLY S. 
4 years ago

NA 

BASUDEV P.'s profile image
BASUDEV P. 
4 years ago

The communication and documentation processes were clear and did not cause any confusion for me. There was a mis communication on closing date and time. It was mentioned that closing on 09/21 at 5pm est but atterney was calling me for closing at 10pm est without prior updates. Over, great experiences. 

RONALD Saunders I.'s profile image
RONALD Saunders I. 
4 years ago

Great experience from beginning to end. Thank you PennyMac! 

JEFFREY S.'s profile image
JEFFREY S. 
4 years ago

Using a competent title company would help. I tried to close this loan 6 time... technically it was 2 loans because I had to cancel it due to an incorrect legal description. I provided the correct one. The closing team still messed it up... over and over... and over. Incompetence is the only thing I can think of.  

Tim C.'s profile image
Tim C. 
4 years ago

Overall a good refi experience. 

Kareem H.'s profile image
Kareem H. 
4 years ago

It’s to complicated to speak to someone for help. Still haven’t received wire funds now 3 weeks later 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,667 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.