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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Friendly and responsive team.
The process took a long time to get to the signing stage. The first signing apt was missed by the document person. Left numerous messages with Kami about the missed apt and received no response. Called Kami's manager and no response (left VM). When I did get a hold of Kami she behaves as though she didn't know what was going on. I must have left 4 VMs. She had to have known!
Jose A chavarria very good
Nichole Littleon did a wonderful job. There should be more Nichole"s in your company.
Cheree did a horrible job at communicating. She didn't answer the calls 90% of the time. She didn't answer my questions on closing costs. Rather than asking all the documents at once, she continued asking for them, which made it so unpredictable.
It took way to long to get closed
Everyone was easy to work with
It was a great experience refinancing with Penny-Mac, the loan team was superb as they answered my questions promptly...Great team, you have there...Salem, Pache, and the rest of the M.A.C Team for making the closing as earlier as possible. Thanks. V/R, M.A.O.
The PennyMac staff and associates were very professional and answer all my Questions and concerns expertly. They this refinance experience very easy. I’m glad I selected PennyMac.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,969 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.