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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,273 reviews
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King S.'s profile image
King S. 
4 years ago

Kami was very reliable, personable and responsive. She always responded punctually and amenably. Our loan was processed with no problems. We thank her for her professionalism. 

HOLLY A.'s profile image
HOLLY A. 
4 years ago

From start to finish everyone involved was great and knowledgeable 

Isafril A.'s profile image
Isafril A. 
4 years ago

No com 

CINDY S.'s profile image
CINDY S. 
4 years ago

My refinance was seamless and quick. Very few documents required which made the process painless. 

MAXIMILIANO S.'s profile image
MAXIMILIANO S. 
4 years ago

Great support and customer service, it took a little bit more time than expected but overall I'm very satisfied with the process. 

JEFFERY L.'s profile image
JEFFERY L. 
4 years ago

Roshon explained it all to us. She was very professional and kind! 

John D.'s profile image
John D. 
4 years ago

From phone call to closing the process was executed at light speed ... expedient and accurate. Exceeded my expectations. 

Terry S.'s profile image
Terry S. 
4 years ago

other than the settlement co. showing up late for the signing i was very happy 

MICHELLE B.'s profile image
MICHELLE B. 
4 years ago

Outside of the origination of my refinance application, the process thereafter was the worst. I was asked to choose a closing date. That date came and went, and no one realized the process hadn’t moved for over two weeks as I was told the reason was someone forgot to check a box. I chose a second date to find out the morning of that due to the holiday it didn’t allow 3 days in case I changed my mind. This and everything thereafter was unacceptable. I wished my mortgage was never sold to them. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,273 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.