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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,271 reviews
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Cord M.'s profile image
Cord M. 
4 years ago

Fast, simple, and on time. Exactly what I look for when I refinance. 

THOMAS K.'s profile image
THOMAS K. 
4 years ago

Both the loan officer and processor were very friendly and easy to work with. The biggest concern was that the "website" that was to help us see what documents were needed and the timing of things did not always work correctly. I could have submitted docs quicker if that site had been more efficient. 

DAMON D.'s profile image
DAMON D. 
4 years ago

Quick and painless process. 

Richard S.'s profile image
Richard S. 
4 years ago

I was very pleased with the whole process, it was short , easy and fast!! I started the application on the phone and the loan officer gave me al the information need it and options to for my loan. Me Benyo was very professional through the process. Also Mrs Carmelita Villarreal ( loan processor) was very accesible at all times responding to all my question regarding the loan. I definitely will recommend Penny Mac to my family and friends regarding for any financial services.  

MARGO C.'s profile image
MARGO C. 
4 years ago

Well I guess with the situation the way it is now with the Corona Virus. It’s caused a lot of things not to go so smooth when trying to take care of business. I prefer to do business face to face. But it is what it is! 

Kimberly H.'s profile image
Kimberly H. 
4 years ago

The officers were always ready to help and answer all questions. Very nice! 

Matthew H.'s profile image
Matthew H. 
4 years ago

Great experience with Icenia! She was extremely helpful and informative in all aspects of our refi. Highly recommend PennyMac! 

GREGG H.'s profile image
GREGG H. 
4 years ago

Very straight forward and clear guidance. Thanks 

Michael T.'s profile image
Michael T. 
4 years ago

It was a very easy process 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,271 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.