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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
My feedback is not directed solely at Hilda, but with the overall process. I was matched with loan supervisors who were non-communicative, not helpful, and delayed my loan by months. The only person who did an exceptional job was Jason Carvalho! Thank you to him. Loan officers should not have so many clients that they are not available to speak with each client more than once a week (or longer) and should have a direct line where they can be reached.
Great
I tend to stress out all the details. I felt bad because I had a gazillion questions every step of the way, but Caesar was awesome and very patient. Very prompt to return calls and made sure I was comfortable with his answers.
The loan experience was seamless! Application was simple and the loan closed five weeks prior to our lock expiration date.
Barbara was awesome thru out tge entire process
Great job Katyln!
The process was super easy and fast.
The speed of the loan was very good.
Feedback, updates, clear and concise information communicated throughout the process were lacking.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,641 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.