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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,641 reviews
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LORI O.'s profile image
LORI O. 
on Birdeye

3 years ago

The service was quick and great. Very happy with the overall experience. 

HOLLY J.'s profile image
HOLLY J. 
on Birdeye

3 years ago

Left numerous messages on Friday did not get a call back until Tuesday the following week.  

ERIC S.'s profile image
ERIC S. 
on Birdeye

3 years ago

Great responsive service! 

Kenneth M.'s profile image
Kenneth M. 
on Birdeye

3 years ago

I DO NOT WANT TO REVIEW 

Neil G.'s profile image
Neil G. 
on Birdeye

3 years ago

Everything was communicated well in advance and all my questions were answered promptly. From start to finish this was the smoothest closing ever. 

Rolando P.'s profile image
Rolando P. 
on Birdeye

3 years ago

Thank you! 

Kenneth M.'s profile image
Kenneth M. 
on Birdeye

3 years ago

Pennymac did a great job with my loan refinance. 

SHANE S.'s profile image
SHANE S. 
on Birdeye

3 years ago

The communication was clear and concise and everything was easy to understand and comprehend. Everyone was polite and friendly. The redundancy and government required forms are a little over the top, but that is no fault of PennyMac. I would definitely recommend PennyMac for their services to anyone. 

Erika W.'s profile image
Erika W. 
on Birdeye

3 years ago

Nicholas was great, I think most of the issues were with the title companies, although there were some unexpected issues with documents at the end. Penny Mac worked overtime to correct mistakes made by previous title/mortgage companies when doing previous refi's, so I appreciate everyones efforts despite the delays at the end. Thank you Nicholas and everyone at Penny Mac! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,641 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.