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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,278 reviews
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THOMAS E.'s profile image
THOMAS E. 
4 years ago

A very pleasant experience 

DAVID S.'s profile image
DAVID S. 
4 years ago

During this pandemic It is taking a bit longer and with people working from home and not at their office ,its understandable. I want to thank you all for a job well done. OH , Still waiting for for my check. Even slow mail these days! 

Paul M.'s profile image
Paul M. 
4 years ago

It would have been a better experience if I would have had direct communications to the my PennyMac team instead of going to voicemail and infrequently receiving a callback. 

EDWIN VORAS J.'s profile image
EDWIN VORAS J. 
4 years ago

The process was handled professionally and completed in a very timely manner, 

BRADLEY B.'s profile image
BRADLEY B. 
4 years ago

After being assigned my previius loan officer, I had serious doubts the loan would go smoothly, or even go through at all. I felt i had lost some sort of lottery for incompetent loan officers. Then Sarah was assigned to my loan and everything when along smoothly, and efficiently 

Michael B.'s profile image
Michael B. 
4 years ago

Went well 

CAROL H.'s profile image
CAROL H. 
4 years ago

Very quick and easy 

ROBERT D.'s profile image
ROBERT D. 
4 years ago

Process was very easy except it's difficult to contact folks because of the number of people applying for refi. Contact by phone at the general number was almost impossible. Tami kept me up to date which was very helpful. 

Jennifer H.'s profile image
Jennifer H. 
4 years ago

Everyone was very helpful and walked me through the process step by step 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,278 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.