PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,644 reviews
Select a rating
MARLON A.'s profile image
MARLON A. 
on Birdeye

3 years ago

Documents were delayed 

Laura M.'s profile image
Laura M. 
on Birdeye

3 years ago

PennyMac made my refinance easy as can be. I kept waiting to be asked to provide more documentation and only had to send one document. With other companies I’ve refinanced with in the past it was a cumbersome process that created a ton of stress, that was not my experience with PennyMac. 

Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

Everything went smoothly. Great experience. 

Mary O.'s profile image
Mary O. 
on Birdeye

3 years ago

Overall excellent experience! 

Modesto V.'s profile image
Modesto V. 
on Birdeye

3 years ago

The whole process was easy and the specialists were so professional. Thank you very much! 

LYNN A.'s profile image
LYNN A. 
on Birdeye

3 years ago

Jazmyne Rogers is a pleasant, kind, and a very patient person to work with. She always went into great detail to explain each step of the loan processing procedures to me. I never felt uncomfortable if I had to ask her to repeat something that I may have forgotten or didn't understand. During the final phase of my loan processing, I felt like Jazmyne had become a friend. It is my opinion that PennyMac is fortunate to have her on their team. Thank you, PennyMac! Sincerely, Lynn A.  

PATRICIA B.'s profile image
PATRICIA B. 
on Birdeye

3 years ago

Thanks 

Jill S.'s profile image
Jill S. 
on Birdeye

3 years ago

The loan case earlier than expected. Communication happened throughout the whole process. 

ANDREW C.'s profile image
ANDREW C. 
on Birdeye

3 years ago

Very easy and beat the competition on rates! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,644 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.