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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Andrew was Avery attentive and responded quickly to all correspondence. Initial contact (sorry forgot his name) when discussing possibility of refinance had excellent customer service skills.
The penney mac associates were great on this task..
It worked.
The entire process was concluded in a timely manner and the projections that were quoted to me prior to commencing were accurate or even better. Lauren was courteous, professional and very knowledgeable and kept me updated all the way. Keep it up and thank you!
It was a pleasure working with PennyMac to refinance for a lower interest rate. All my questions and concerns were answered promptly.
Everyone was very friendly and told me what to expect each step. The timeline was accurate and I was kept posted every week of the process. Macy was great, super friendly and pleasant to deal with.
The service I received was very cordial, explaining everything I needed to know with expertise and took their time to let me understand. Ryan Tang put me with a great team, headed by Brent Kaplan and they handled my re-fi with precision and speed. They did a great job. The notary, Kelly Shannon was here on time and explained everything very knowledgeable. She was a delight and an assent to her company. Thank you all, Joanne Schmitz
My experience was good. Sometimes I got a little confused but it was explained to me where I can understand it.Thanks for all y’all’s help
Language discrimination ordered to Mr. Munoz who did not speak Spanish to me. You did not understand the importance to take advantage of your people who speaks Spanish and who can help people who Enslish is a second language. According to the law this is language discriminitation.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,320 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.