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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Throughout the process it was very difficult to get in contact with my loan rep. I was told we were closing and the loan wasn't clear to close which ruined a lot of thing I had scheduled.
Using a competent title company would help. I tried to close this loan 6 time... technically it was 2 loans because I had to cancel it due to an incorrect legal description. I provided the correct one. The closing team still messed it up... over and over... and over. Incompetence is the only thing I can think of.
GREAT!!
Escrow issues
The process was as it was explained to me initially. I do not have any further commentary.
The portal and what seemed to be automated emails caused some confusion on what documents were required of us. Deion was exceptional in responding to our queries and remedying any issues.
Michelle was very organized and well prepared for the closing session. Her preparedness and attention to detail made the whole process go smoothly. She was able to answer all of my questions and was able to provide additional details without hesitation when requested.
Great experience with all contacts at Penny Mac.
Great experience fast and smooth in all respects
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,646 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.