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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,647 reviews
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Michael S.'s profile image
Michael S. 
on Birdeye

3 years ago

Smooth transitions and good communication. Loan process is always a bit of a hassle but I’ve done this about four times in my life and this was definitely the best experience 

MUNEER O.'s profile image
MUNEER O. 
on Birdeye

3 years ago

Everything was great thank you so much 

JEFFERY B.'s profile image
JEFFERY B. 
on Birdeye

3 years ago

BY FAR THE MOST SIMPLE PROCESS TO REFINANCE OR PURCHASE A HOME I'VE EVER EXPERIENCED. WOULD RECOMMEND TO ANYONE CONSIDERING EITHER. RATES WERE ALSO VERY GOOD COMPARED TO OTHERS I LOOKED AT. 

Collin B.'s profile image
Collin B. 
on Birdeye

3 years ago

Very quick and easy. 

Dale R.'s profile image
Dale R. 
on Birdeye

3 years ago

It took me 3 months just to get a loan officer on the phone, I understand it has been a busy time however when I called Loan Depot and Quicken Loans i got someone the first call. I waited out the 3 months I though it would be easier to re-finance my loan with the company who already held my mortgage. If you didnt hold my mortgage I would have went elsewhere. The the loan officer Jeff was wonderful and answered my questions quickly through a call or email. Erica never responded to my emails 

Maxwell S.'s profile image
Maxwell S. 
on Birdeye

3 years ago

Great process as a current customer the experience was quick and the decision was easy to stay with our current mortgage provider. 

Steven C.'s profile image
Steven C. 
on Birdeye

3 years ago

Nicole was awesome to work with. She went way above to make the process painless and easy. Thank you Nicole and PennyMac. I’m a customer for life.. Steve 

Alfredo B.'s profile image
Alfredo B. 
on Birdeye

3 years ago

Very responsive. Always kept me informed of what was needed. 

FABIAN D.'s profile image
FABIAN D. 
on Birdeye

3 years ago

Timely responses, and process was smooth and quick. Communication through every step if the process. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,647 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.