This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went smoothly and quick. Lowering our interest and payments made it all worth it. Good time to refinance.
Great job Tim. Appreciate getting me through.
Overall my refinance experience with Penny Mac was great. I only have 1complaint: I received numerous requests for the same documents. Other than that, it was smooth sailing.
I had many questions during the process but when I called my reps # or emailed I got an auto generated email reply and the phone answering service went in loops and eventually dismissed the call due to high call volume.
This was the smoothest refi we've had. Great job!
PennyMac has exceeded anything we could ever ask for when it came to information, the professional employees to the always being available to give an answer. I would recommend PennyMac hands down.
I understand that we're living in different times right now, but a few things about the process could've gone better. 1) I confirmed with PM that my signing would take place at 10:30 a.m. on a Saturday. I then received a confirmation email from the notary for 1 p.m. When I called to try to reschedule, they said that 1 was their earliest availability. 2) I haven't received much explanation of the process in general. Notary's are no help understanding the process of refinancing.
A
Joe was great!
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,647 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.