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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,981 reviews
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Cristian Aparicio D.'s profile image
Cristian Aparicio D. 
4 years ago

Great experience ! 

BARRY T.'s profile image
BARRY T. 
4 years ago

Had PennyMac for 3 years. Love their very workable website. Just redid my loan with a low rate and dropped my PMI, which others could not do. Met all my needs and will always stay with PennyMac. Thanks Barry from Penn. 

DENNY K.'s profile image
DENNY K. 
4 years ago

Seamless experience 

Ronald K.'s profile image
Ronald K. 
4 years ago

Rough start but ultimately worked out ok. 

Cory W.'s profile image
Cory W. 
4 years ago

. 

David C.'s profile image
David C. 
4 years ago

Erica did a great job communicating with me about my loan. 

Danny I.'s profile image
Danny I. 
4 years ago

I had been with PennyMac for a few years now and the staff are all friendly, professionals, and very helpful. Anthony Torres was great and very helpful, great on projected time for closure of my loan application. Everything he said was right on the money. This is the first time I refinance that I did not have any issues. It was all great I will definitely refer my friends, family & parishioners to PennyMac. Thanks 🙏 

Aaron S.'s profile image
Aaron S. 
4 years ago

It took more than 2 months to effectively refinance from beginning to closing. Other than the fact that it took so long, and that contact information for reaching specific people at times was confusing, I would like to give serious accolades to Phil Sandstrom and Michael Felton for their knowledge, outstanding customer service, and incredible amount of poise and patience with me as a frustrated customer wanting to get the process over after waiting so long. 

KATHLEEN W.'s profile image
KATHLEEN W. 
4 years ago

I have liked PennyMac since my loan was sent to them - they are a great company to deal with. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,981 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.