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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The team of employees that helped me worked to make transactions seamless. They worked to help me complete my goal of refinancing home good experience. They showed good communication skills and were very knowledgeable.
Consider another option, just good enough and great are far apart. Our experience was good but not great.
It was frustrating to have my closing delayed by inaccuracies on my documents that I had already flagged for the PennyMac team weeks prior (i.e. my wife's name was misspelled on the documents).
Pleasant and timely interaction everything time.
Fast, efficient process with excellent communication throughout. Online interface is easy to understand and utilize to upload documents and track progress.
Refinancing my loan took longer than 3 months. My initial closing date was june 2020. Pennymac is my moetgage lender and still took longer than 3 months to close and I'm still not sure why
I didn't receive clear or sometimes any communication from my loan processor to my questions. I am still waiting on answers and we signed our closing papers last week. I had a late payment charged because we didn't close in August and I was assured that it would be removed, but it was included in the closing documents. I sent many different emails and left voicemails and never received answers or responses.
I was happy to do my refinance with PennyMac.
It was really great working with pennymac
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,980 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.