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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great experience !
Our prior relationship with PennyMac heled streamline the approval and preparation of our loan. Everyone at PennyMac was responsive and provided timely and accurate information.
My communication and experience with Gina and Lara were outstanding. They did everything they could to "right" a "wrong" expectation that was set by the sales team. It was how the process was finished by Gina and Lara I would recommend their services again. Thank you, Tim
Efficient, courteous & helpful
Loan closing was fast and without issue. Everyone were talked to was helpful and responsive. Closing costs were higher than I would have liked, but we got a great rate, which will save us a lot of money in the end. Overall, was a positive experience.
The service I received was great, easy to understand, easy to follow and highly professional.
Easy loan process on our refinancing. Glad it went smoothly!
.
MY rating is not specifically rated towards my involvement with Yamila. It is concerning the callback system. I believe I spoke with Yamila once. It seemed I would talk to one person and could never reach them again. I would get a message (not knowing it was PM) call back within seconds and get the automated voice mail. I don't think I ever spoke to one person more than one time and that's frustrating.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 47,980 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.