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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,652 reviews
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Lee L.'s profile image
Lee L. 
on Birdeye

3 years ago

The most painless home financing experience ever! The processing team were professional and genuinely friendly. They left no rock unturned and made sure I was informed on every stage of the process. My loan was processed and completed in less than 3 weeks! Absolutely amazing. Thank you PMac! 

Eric Williams I.'s profile image
Eric Williams I. 
on Birdeye

3 years ago

From start to finish the whole refinance process was handled meticulously. It actually took less time than I imagined and everyone in the process was very professional. I would definitely recommend PennyMac to anyone interested in buying or refinancing a home. 

LaWanda S.'s profile image
LaWanda S. 
on Birdeye

3 years ago

Overall they stayed in communication with me throughout the entire process and Carlton Blood did answer any questions I may have been confused on. 

CHARLES D.'s profile image
CHARLES D. 
on Birdeye

3 years ago

The application process went well. There were special circumstances that I informed the team of throughout the process. The closing was ready earlier than expected and the process faltered. Response to my phone calls and emails was slow. Given that they were ready to close earlier, I expected the documents to be ready on the agreed upon closing date. The documents came late. I worked until early morning printing and organizing them for a closing appointment with a notary later that day. 

DUNCAN G.'s profile image
DUNCAN G. 
on Birdeye

3 years ago

Both Joe Kirleis (processing) and John Kimble jr. (sales) were both responsive and helpful with everything. Having worked in the industry in the past I know how difficult it can be to move loans along with required processes and waiting for document requests from clients. They both completed their work with efficiency and professionalism. 

JAMES B.'s profile image
JAMES B. 
on Birdeye

3 years ago

Everything was on schedule and as advertised. 

Randi V.'s profile image
Randi V. 
on Birdeye

3 years ago

It took a little longer than expected, but other than that everything went well. 

Keith H.'s profile image
Keith H. 
on Birdeye

3 years ago

Easy to deal with smooth transaction 

DENNIS S.'s profile image
DENNIS S. 
on Birdeye

3 years ago

Easy and quick 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,652 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.